1. Information We Collect

We collect information to provide better services to our customers. This includes:

• Personal Information: Name, email address, phone number, date of birth, and passport details (for international tours)


• Booking Information: Tour preferences, activity selections, hotel details, and special requests


• Payment Information: Billing address, payment method details (processed securely through third-party payment gateways)


• Usage Data: How you interact with our website, IP address, browser type, and device information


• Communication Data: WhatsApp messages, emails, and call recordings for quality and training purposes

2. How We Use Your Information

Your information helps us deliver the best travel experience in Goa:

• Process and confirm your bookings for tours, water sports, cruises, and vehicle rentals


• Communicate with you via WhatsApp, email, or phone about your bookings and updates


• Coordinate with our activity partners (scuba diving centers, water sports operators, cruise companies)


• Improve our services and website experience


• Send promotional offers and newsletters (you can opt out anytime)


• Comply with legal obligations and prevent fraud

3. Sharing Your Information

We only share your information when necessary to deliver our services:

• Service Providers: Activity operators, transportation partners, and hotels to fulfill your bookings


• Payment Processors: Secure payment gateways (Razorpay, Stripe, etc.) to process transactions


• Legal Requirements: If required by law or to protect our rights


• Emergency Situations: In case of medical emergency during tours or activities

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your data:

• SSL encryption for all website transactions


• Secure servers with firewalls and regular security audits


• Limited employee access to personal information


• Regular data backup and disaster recovery protocols

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and booking processes


• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)


• Preference Cookies: Remember your language and region preferences

You can disable cookies through your browser settings, but this may affect website functionality.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you


• Correction: Update or correct inaccurate information


• Deletion: Request deletion of your data (subject to legal requirements)


• Opt-out: Unsubscribe from marketing communications


• Data Portability: Receive your data in a machine-readable format

7. Retention of Data

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy


• Comply with legal obligations (tax records kept for 7 years)


• Resolve disputes and enforce our agreements

Booking records are typically retained for 7 years for tax and legal purposes. Marketing data is kept until you unsubscribe.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

9. Third-Party Links

Our website may contain links to third-party websites (hotels, activity operators, payment gateways). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. International Data Transfers

If you access our services from outside India, your information may be transferred to and processed in India. By using our services, you consent to this transfer.

11. Updates to This Policy

We may update this privacy policy periodically. The latest version will always be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

• Email: privacy@advikatours.com


• Phone: +91 77740 90125


• WhatsApp: +91 77740 90125


• Address: 944(B),Vijaya Niwas Ambirna, Socorro Porvorim, Goa - 403501